When you buy our services, our products are covered by money-back guarantee which is applicable only under late delivery/ in-complete scenarios. For refunds, simply contact our enquiries support with all the supporting documents. We are ready to validate all the documents and issue refund – we take clients feedback more serious and take all mandatory steps to increase our service quality.
Refunds are applicable only under:
1. Services that are not delivered on/before deadlines. (Deadlines are agreed by the client and us prior to commencement of the task)
2. Products that didn’t met client’s requirements (Requirements are to be clearly stated before placing the order and the refund is considered only if we didn’t met the client needs)
3. Refunds are applicable to all orders that fall within our cancellation terms.
Refunds cannot be issued under:
1. Refunds cannot be claimed if the client’s requirement has changed during progress. Under such circumstances, it is suggested to contact the support team to solve the issues.
2. Valid documents should be submitted to prove any liability in our service otherwise; no claims or refunds can be made.
3. Long duration tasks are not subjected to refunds whereas only partial refunds can be claimed.
We deserve to charge 20% of the money paid by you if refund is claimed. We use that to cover the transaction fee that charged against us during payment.